Marieke Visser joined SERVE as a Quantitative Research Specialist in July 2024. With a Ph.D. in Psychological Sciences (Quantitative Methods, Measurement, and Statistics), she has expertise in a whole range of advanced statistical techniques and particularly enjoys applying her statistical toolbox to real world issues and problems. She also values communicating complex ideas in easy-to-understand language.
Tamika DawkinsProgram Specialist for Special Populations
NC Homeless Education Program
Phone: 743-222-9024
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Tamika Dawkins joined the North Carolina Homeless Education Program (NCHEP) as a Program Specialist for Special Populations in June 2023. Tamika has a wealth of knowledge surrounding best practices and treatment modalities for children who have experienced trauma. She began her work as a Behavioral Health Counselor at a Psychiatric Residential Treatment Facility in Charlotte, NC. Through her work, Tamika was able to deliver an array of services to support children and their families to exercise self-determination and achieve their potential. This work sparked her passion for working more intensely with children and their families. In 2016, she became a Licensed Clinician working as a Child and Family Therapist. Tamika enjoyed providing intensive individualized support to children and families who were experiencing significant emotional or behavioral challenges.
Additionally, Tamika has worked for the Mecklenburg County Department of Social Services. She valued the opportunity to preserve and strengthen families’ capacity to protect and nurture their children. Prior to working at SERVE, Tamika worked as a School Social Worker. She considers the experience gained as a School Social Worker as a catalyst for her passion for working with children and youth who are experiencing homelessness. Her passion is to bring awareness about how to best support one of our most vulnerable and underserved populations.
Tamika holds a Bachelor of Science degree in Rehabilitation Studies from the illustrious Winston-Salem State University and a Master of Social Work degree from Winthrop University. She is a member of Alpha Kappa Alpha Sorority Inc. In her leisure time, Tamika enjoys shopping, engaging in outdoor activities, reading, and most importantly, spending time with her family.
Beth Rice Specialist for State Projects
Phone: 336-951-7393
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Beth joined the SERVE Center from the North Carolina Department of Public Instruction (NCDPI), where she was the Social and Emotional Learning (SEL) Lead on the Integrated Academic and Behavior Systems (IABS) Team within Educator and Student Advancement. She led SEL for the state, including leading the North Carolina Social and Emotional Learning Implementation Team and co-leading the North Carolina Social and Emotional Learning and Educational Equity Project.
Additional focus areas within the Multi-Tiered System of Support (MTSS) framework include school mental health, secondary implementation, and building capacity through engaging professional development coaching. Through the MTSS framework, Beth initiated the Secondary MTSS Community of Practice (CoP); launched the state’s rollout of Check and Connect, an evidence-based mentoring program; and co-lead the School Mental Health Initiative’s Continuum Workgroup, which focused on a continuum of care for students. She is a trainer for Check and Connect and a skilled facilitator and coach, leveraging multiple tools, including Adaptive Schools and Cognitive Coaching. Relationships matter and are at the center of all her work. By focusing on data and fiscally responsible, research-based, and well-implemented practices, systems can make important changes that result in positive outcomes for the end user. As a leader, sensemaking and practicing humility and curiosity are central.
Beth grew up in western North Carolina and graduated with a Bachelor of Science in Psychology from UNC Chapel Hill. She began her educational career as a Special Education Teacher in western North Carolina. She taught Developmental Psychology and graduated from Appalachian State University with a Masters and Certificate of Advanced Study in School Psychology in 2004. She worked as a School Psychologist in Wake and Burke counties in North Carolina. She worked as a Lead School Psychologist in Burke County. She served as the Secretary, President Elect, President, and Past President of the North Carolina School Psychology Association (NCSPA).
In 2011, Beth joined the Cabarrus County team as a District MTSS & PBIS Coordinator. She taught at UNC Charlotte in the Department of Special Education and Child Development and in the Department of Counseling. In 2014, Beth joined the NCDPI state team as an MTSS Regional Consultant. As a regional consultant, she worked with the Southwest, Sandhills, and Northwest regions. In 2018, Beth resumed her long-time passion in social and emotional learning and school mental health; and, in 2019, Beth shifted from a regional consultant to a Practices Lead with a focus on SEL. She is currently pursuing her doctorate in Leading and Learning in Organizations (LLO) at Vanderbilt University.
Danny JordanProgram Specialist
NC Homeless Education Program
Phone: 743-241-0097
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Danny Jordan joined NCHEP in July. Danny has experience as a Crisis Intake Social Worker and a CAP/C and CAP/DA Case Manager. Danny was a Social Worker Supervisor and Clinical Lead at WestCare NC Girls Program, where he was honored as the Spectacular Magazine Man of the Year for mentorship and service to the community. Additionally, Danny implemented the Psi Phi Nu Male Mentoring Step Team, Inc., during his time as a school social worker with Vance County Schools. More recently, he served as the McKinney-Vento, Foster Care, Neglect, and Delinquent Programs Liaison for Granville County Public Schools.
Danny obtained his undergraduate degree in Social Work/Sociology from Elizabeth City State University and his Master’s Degree in Social Work from North Carolina Central University. For over 20 years, he has served as the Minister of Music at Greater Love Ministry in Henderson. He is happily married to his wife of 18-plus years. Through their union, they have two children, a daughter and a son. According to Danny, family is of the utmost importance and building stronger families yields a stronger community.
Savannah GayProgram Specialist
Piedmont-Triad & Southwest Prosperity Zones
Phone: 743-241-0004
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Savannah Gay is a Program Specialist for North Carolina Homeless Education Program. Before joining the team at NCHEP, she served as the school social worker and McKinney-Vento Liaison at a Charter School in Charlotte, NC for four years. Savannah previously resided in South Florida where she earned her MSW at Florida Atlantic University. Before this, she was a resident of East Tennessee and attended the University of Tennessee where she received her Bachelor of Social Work.
Savannah comes from a big family that is spread throughout most of the Southern states. She now calls Charlotte, NC home along with her husband, Carlan. In her spare time, she enjoys reading novels and listening to true crime podcasts.
Nichole McGillProgram Specialist
Spartan Strategies, Inc.
Phone: 336-315-7317
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Nichole McGill joined SERVE and Spartan Strategies, Inc. as a Program Specialist in June 2022. She works with operations, technical support, and the programs for Spartan Strategies, Inc. Before starting at SERVE she worked with UNCG Online for 21 years, most recently as the Executive Assistant to the Dean. She also assisted with online course development and support, project management, and program support.
Nichole holds a Bachelor of Science degree in Management and Marketing with a concentration in Human Resources from the University of North Carolina at Greensboro, a Post-Baccalaureate Certificate in Conflict Resolution from the University of North Carolina at Greensboro, and a Masters in Liberal Studies from the University of North Carolina at Greensboro.
Nichole enjoys spending time with her family and friends and her favorite place to visit is the beach.
Beth BranaganProgram Specialist
NC Homeless Education Program
Phone: 743-241-0818
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Beth Branagan joined NCHEP as a Program Specialist in June 2022. She brings a wealth of experience to her current role, with over 30 years of experience working with underserved populations with much of that time serving as the School Social Worker and Homeless Liaison for Transylvania County Schools. In addition, Beth was a member of the NCHEP Leadership Team for several terms and was named the NCHEP Homeless Liaison of the Year in 2019. Beth served on the NC School Social Work Association (NCSSWA) Board as the Chairperson for the Western Region and was selected as the Western Region nominee for NC School Social Worker of the Year in 2017. Beth holds her Bachelor of Arts degree in Social Work from the University of Pittsburgh, where she is originally from.
When she is not working, Beth enjoys spending time in nature, hiking, swimming, and bird watching. She also enjoys tending to her flower garden and cooking. Beth has one daughter, who Beth is very proud of for graduating from UNC Asheville and who is extending her learning by pursuing a dual master’s degree at UNC Wilmington.
Robin KallamBusiness Officer
Spartan Strategies, Inc.
Phone: 336-315-7428
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Robin Kallam retired from the SERVE Center at UNC Greensboro in 2021 and is now the Business Officer for Spartan Strategies, Inc. She joined the SERVE Center in 1992 and has worked in the Operations area ever since. Until joining Spartan Strategies, Inc., she was a career state employee, having worked for the state of NC since 1979 – first at UNC Chapel Hill and then UNCG. She graduated from the University of North Carolina at Chapel Hill with a Bachelor of Arts in Economics. In her capacity at SERVE, she was responsible for pre-award and post-award contract and grant financial management. She now helps Spartan Strategies, Inc. with its operations management. In her off hours, she enjoys attending UNC football games, going on home tours with girlfriends, learning about historic preservation, and traveling to Charleston, SC as often as possible.
Melissa WilliamsResearch/Evaluation Specialist
Phone: 336-315-7400
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Melissa Williams has over 15 years’ experience in the conduct and administration of research and program evaluation. She has worn many hats during her time at SERVE! Melissa’s primary work has included participation and oversight on multiple program evaluations including a federally funded Teacher Quality Enhancement Grant (multi-site), two federally funded Teaching American History Grants and 21st Century Grants, as well as state-level Supplemental Educational Services evaluation for NCDPI for three consecutive years, to name a few. For these and other projects, she designed instruments, conducted interviews and focus groups, managed large datasets, utilized data analysis software (e.g., Excel, SPSS, SAS), and reported results.
Melissa’s experience also includes designing extensive data collection protocols and providing training and ongoing technical assistance to staff on the implementation of those protocols. In addition to her evaluation work, from 2006-2011 Melissa served as the Associate Coordinator for Research Studies for the Regional Educational Laboratory (REL-SE) contract at SERVE Center. In this role she coordinated the efforts of two study teams conducting randomized control trials in the Southeast. Her duties included all aspects of compliance with University IRB and Federal Office of Management and Budget (OMB) protocols as well as the oversight of the submission of U.S. Department of Education deliverables and providing quality control for all materials related to these deliverables. Other specific activities included presentation of study design and/or dissemination of results at professional conferences, monthly status reporting to funding agencies, creation of data collection protocols/manuals, data collection oversight and quality control, formal reporting of results to clients, and meeting preparation (e.g., preparing agendas, taking and distributing meeting minutes). It was also during this time period that Melissa was recommended to become a member of the UNCG IRB (2010-2012).
On a personal note, Melissa is proud to be a mom to two beautiful children, Owen and Helen, and is a supportive theatre wife to her husband, Marc, a professional Director and faculty member at a state university. In her non-existent free time 😉, Melissa loves to sing, read, and knit, and nothing makes her happier than traveling with her family.
Neely WardProgram Specialist
NC Homeless Education Program
Phone: 336-315-7782
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Neely Ward joined the SERVE Center as a Program Specialist for NCHEP in September 2020. She comes to SERVE with 15 years of experience from the Rowan Salisbury School System, working in various positions, including working in a Title I school by providing administrative support to the school and working with students in the classroom. Most recently, Neely served as the local McKinney-Vento and Foster Care Liaison for the district. While in this position, she served as a vital member of the NCHEP leadership team. Neely feels that her prior experience as a licensed foster care parent, teaching preschool, and serving in early education as a Head Start Center Director guided her through the education sector to prepare her for her next role as a program specialist with NCHEP. She definitely is a passionate advocate for children and youth who are experiencing homelessness.
Neely received her B.S. in Sociology from Appalachian State University, enjoys cooking, family meals, and being in nature. She can often be found rejuvenating herself at the beach!
