Jan Moore began her work at the SERVE Center in 2000 as part of the Executive Management Team, a group responsible for determining the overall direction and management of the organization which operated a Regional Education Laboratory for the U.S. Department of Education and administered many other federal, state, and school district contracts.

In 2004, Jan transitioned to the National Center for Homeless Education (NCHE), which operates a technical assistance center for the U.S. Department of Education’s Education for Homeless Children and Youth program based at the SERVE Center. She currently serves as NCHE’s Deputy Director, providing technical assistance to educators, advocates, and others on issues related to educating homeless, highly mobile, and other at-risk students. She is passionate about sharing her experience and equipping others to become better advocates for children and youth. Her extensive experience includes providing assistance in person and online (facilitating over 500 trainings and presentations) and via NCHE’s phone and email helpline (responding to an average of nearly 1000 requests each year). She has also helped develop dozens of NCHE publications, briefs, and webinars.

Jan’s most recent interest is preparing others to mitigate issues related to childhood trauma. She co-created an online learning module addressing poverty, homelessness, mobility, and trauma and conducted it as a research study with aspiring education administrators. The module featured the best of adult learning strategies with information provision, analysis, academic discussion, and the development of an action plan for each student’s school or district.

In addition, Jan has a 20-plus year history of advocating for at-risk children and youth both as a volunteer Guardian ad Litem for those in foster care and as a surrogate parent for students with special education needs. She also has served on the board of directors of Ultimate Escape, a nonprofit youth-serving agency for 15 years. In her spare time, Jan enjoys riding her bicycle on the country roads surrounding Greensboro, NC.